FIA HOME FOODS : Delivering freshly made to order food products to your door step. We are Halal, WHO, ISO certified. We follow strict COVID guidelines.

Terms & conditions

Thank you for shopping at the FIA HOME FOODS , fiahomefoods.com. Our terms and conditions of use are meant to protect this website for the thousands of food lovers who use this website. This service is provided to USERS who agree to abide by the terms of use. The web site and its pages may not be used for personal use. Users must not obtain any written or difital content from fiahomefoods.com. Any user who breaks this agreement is liable for discretion.

fiahomefoods.com reserves the right to modify or discontinue any food product, or any portion of the product, with or without notice to you, and shall not be liable to you or to any third party for any consequences arising from such modification or discontinuation.Fia home foods retains ownership and all rights to fiahomefoods.com and the fiahomefoods name, logo’s, media products such as databases,materials and all information unless otherwise stated.

Copyright Policy

You should not copy & paste or re-key printed material elements of copy written material for publication from fiahomefoods or use promotional material such as packaging/record/video etc, respective copyrights apply.

Disclaimer:

You agree and understand that you are using our products at your own will. The food products that this web site are provide are on an “AS IS” and “AS AVAILABLE” basis. We are not liable for any changes in health conditions due to the use of our products and the consumer is using our products as to their will. Fia home foods makes no warranties with respect to the service, either express or implied. Real food may vary from the food pictures shown on the wepage.

Customs and shipping disclaimer:

1) All items include Taxes and GST.

2) If VAT Applicable, Its customers responsibility.

3) We are not responsible for lost, held, or damaged packages through shipping and customs.

We are not responsible for mis-delivery errors via carrier, or incorrect shipping info and natural calamities. We use several logistic partners for our shipments, our preferred logistics partner is DTDC for Local orders and DHL for international orders. Shipping costs are updated in the cart during checkout. Normal shipping estimate for all domestic shipments are between 5 to 7 business days, and 4 to 7 business days for international from the time of dispatch. Delays might occur in some unavoidable situations.

CHANGES TO TERMS AND CONDITIONS AND PRICING:

We may at any time change these terms and conditions and prices. You should visit this web page to be aware of the current terms and conditions and prices from time to time. Should you continue to use this website after such changes have been made you are deemed to agree to those changes.

YOUR USE OF THE WEBPAGE:

If you are a registered user of FIA HOME FOODS you agree to inform us immediately if at any time you believe that your user name and password may be being used by unauthorised persons. We will store any information that you provide to us through this website in accordance with our Privacy Policy. We agree to keep your information confidential, as well as any other matter which is either indicated by you as being confidential or which is clearly of a confidential nature. You agree to take full responsibility for the backup of any files and data that you provide to us. You agree not to post or transmit any unlawful, threatening, libelous, defamatory, obscene, or indecent comments, or any material that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable laws or regulations in social media. We reserve the right to remove any such material. You also agree not to transmit any viruses or other harmful components to this website.You confirm that any information or other materials provided by you to us will not infringe the intellectual property rights of any third party.

CANCELLATION, RETURN & REFUND POLICY

Refund

Your money will be refunded within 15 business days from the time of processing the refund. Refunded amount will be credited back to the same account/card used to make the purchase.

Cancellation policy

Your order can be cancelled only before it is dispatched. If your order is cancelled after dispatch it will not be applicable.